- Refund Scenarios
- Refunds are issued only if:
- The course content is inaccessible due to technical errors for more than 48 hours.
- The course is materially different from the description provided.
- Non-Refundable Scenarios
- No refunds are issued for:
- Partially completed courses.
- User dissatisfaction due to personal preferences.
- Course purchases made under promotional offers.
- Cancellation Terms
- Users may cancel course purchases within 24 hours of payment by contacting seekojielectric@gmail.com.
- Cancellation requests post-24 hours will not be entertained.
- Refund Timelines
- Approved refunds will be processed within 7-10 business days through the original payment method.
- Chargebacks
- Users must contact our support team before initiating chargebacks through the payment gateway.
- Unauthorized chargebacks may result in account suspension.
- Amendments
- Refund and Cancellation policies are subject to updates and will be communicated through the app.
